Color.io Support
Master the tools.
The complete guide to master the color grading and film emulation tools in Color.io. Whether teaching yourself or others, the official user guide is your resource for discovering the fundamentals of Color.io. Get to grips with color tools, film terminology, 3D LUTs and more in this easy and practical guide.
Match AI - Support
To make suggestions or report bugs for Match AI, please launch the feedback board directly from within the app. Open the left side menu in Match AI, then tap Feedback Board.
- Browser and System Requirements
- How to install the app on desktop and mobile
- What's New - Match AI Changelog
- How I created Match AI - Launch Story and dev insights (Reddit)
VisionColor Support
Get help with downloading, installing and troubleshooting VisionColor products and LUTs.
- How to download and install VisionColor ImpulZ LUTs
- How to use the VisionColor ImpulZ LUT Library
- VisionColor Knowledge Base
Restore past purchase(s)
You can migrate licenses from VisionColor products to Color.io, even if you purchased VisionColor LUTs from Color Grading Central in the past. All you have to do is create a new Color.io Account by signing up here. In your account dashboard, go to the Orders & Subscriptions page and find the Restore Purchase section at the bottom. Enter your invoice details and click Import.
Import not working? Make sure to enter the email address that your invoice has been delivered to. This is usually not your PayPal email. Make sure to enter the Invoice Number, not the transaction code. After clicking import, try to reload the page and go to the account dashboard to see if you have any active licenses. If nothing is working, please don't hesitate to contact support below.
Additional Resources
Talk to a human 🙋
Can't find what you're looking for or have another question? Send an email to hello@color.io
and you'll hear back asap!
